So you planned ahead, invested in a strategy, and survived a business crisis. How do you know if it worked? Peter Drucker famously said, “If you can’t measure it, you can’t improve it.” So let’s measure the effectiveness of your plan and find out what needs to be improved.
Read More5 Steps to Effectively Communicate in a Crisis
In an earlier blog, I focused on preparing for a crisis, I talked about steps that every business should take to prepare for the inevitable. Today, I’m following up with five tips for managing a crisis once you’re in the middle of it. This list is certainly not all-inclusive, but if you start here, you’ll find yourself in a better position to engage during a crisis.
Read More4 Steps for Crisis Management Planning
Several years ago, a friend’s house was vandalized while she was at work. Watching her deal with the aftermath and live with the fear of it happening again inspired me to install a home security system. When the company representative showed up at my house to sign papers and begin installation, he asked when my house had been robbed. I replied that it had never been robbed. He looked at me in stunned silence.
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